We are hiring

We help companies reach their full potential. Are you ready to reach yours? Come join us.

Nice to Meet You

There are a number of IT companies in the market, but i-Guru stands out from them all. We have been a pinnacle in our industry for almost 10 years now and have been accepted all around very well. We have been fairly awarded through our journey as along with gaining experience we have served all our customers very well with full efficiency and effectiveness. AT i-Guru each and every employee is looked at with same importance so there is always harmony within them during work.

Here are some of the benefits that you will receive while working at i-Guru:-

  1. FLEXIBILITY- At i-Guru we provide you with Flexible work hours, number of vacations vacation, and paid leave
  2. FUN-Board games, team outings, company parties, and much more.
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Current Openings

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We are always on the lookout for talented folk to join our team. Follow us on LinkedIn!

We Are Hiring

IT Service Desk Support Engineer – £25000-£35,000 p.a.
I-Guru Office, Gosport, Hampshire.
£25000 – £35000 per annum + Plus excellent benefits
I-Guru IT Infrastructure and Informatics Limited.
Permanent
A 2nd-3rd Line IT Service Desk Support Engineer is required by a customer-centric organisation based in Wimborne, Dorset. Experience providing IT support to customers on a service desk is required.

Covid-19

 We are actively recruiting this position. All interviews and work requirements will continue to be handled safely, and with the greatest of care, as per the government social distancing guidelines.

Duties

Provide IT support to clients on the service desk
Assist in the planning and management of installation projects
Document and update projects and service tickets
Skills & Requirements:

Experience working in a 2nd line or 3rd line IT support role, preferably in a client-focused Managed Services (MSP) environment, with strong skills in some or all of the following:
CRM/ticketing system
Microsoft Server 2012/2016/2019
Cloud technologies, such as Microsoft 365
Routers and switches
Firewalls (preferably Fortigate, Palo Alto, Sophos, Cisco ASA or SonicWALL)
Virtual environments (preferably VMware) and disaster recovery
Must be comfortable and confident working in a customer-focused environment, able to provide advice and build relationships
Any certifications in CompTIA, Microsoft Server (MCSA/MCSE), Microsoft Cloud, Networking, Draytek, Fortigate and/or Project Management would be advantageous

Salary & Benefits

The salary is between £25,000 – 35,000 p.a. depending on level of skills and experience.

Benefits include 23 days holiday increasing to 25 plus all bank holidays, 5% company pension scheme, and excellent training and career development opportunities with full support from colleagues and managers. This includes company-funded certified training courses (e.g. MCSA/MCSE/CCNA/CCNP and more.)

If you are interested in applying for the 2nd/3rd Line IT Service Desk Support Engineer vacancy, please submit your CV. For further information, please contact John Pearson or Vinod Chakrapani via our company website: www.i-guru.net

Benefits

Here are just some of the perks you’ll get as a member of I-Guru

  • first-aid-kit-6362_541108c2-e26e-415c-bb0b-2002ae987b52
    Health Care

    No-premium health, dental, and vision benefits, 401K, FSA

  • timekeeping-5901_5329fe42-c6a6-4dde-bf82-cc5387ef3701
    Flexibility

    Flexible work hours, unlimited vacation, and paid parental leave

  • hot-dog-1219_a01c32be-075a-4097-94de-a103a0c77c19
    Meals

    Healthy catered lunches, dinners, and drinks on site

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7
    Fun

    Board games, team outings, company parties, and more

  • motorcycle-helmet-3292_a15f7d80-f9a5-4799-9bce-515a038a8500
    Lifestyle

    Monthly wellness stipend (gym, work-out gear, etc.)