Join the Coolest Team in the World

There are many IT companies in the UK, but none quite like I-Guru. We’ve been around for over 20 years but you wouldn’t guess it from the energy in the place. Along the way, we have picked up plenty of awards, we currently rank 23rd in the Great Place to Work’s Best Workplaces and have been a Deloitte Best Managed Company for over 10 years.

Current Openings

Feel fulfilled. Have fun. Help us to shape the future.

Engineer: Observability Applications

United kingdom Full Time

Website Designer & Developer

United kingdom Full Time

Software Developer

United kingdom Full Time

We Are Hiring


IT Service Desk Support Engineer – £25000-£35,000 p.a. I-Guru Office, Gosport, Hampshire. £25000 – £35000 per annum + Plus

Excellent benefits I-Guru IT Infrastructure
and Informatics Limited.

A 2nd-3rd Line IT Service Desk Support Engineer is required by a customer-centric
organisation based in Wimborne, Dorset.

Experience providing IT support to customers on a service desk is required.


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Duties


Provide IT support to clients on the service desk Assist in the planning and management of installation projects Document and update projects and service tickets Skills & Requirements:

Experience working in a 2nd line or 3rd line IT support role, preferably in a client-focused Managed Services (MSP) environment, with strong skills in some or all of the following :

1.CRM/ticketing system

2.Microsoft Server 2012/2016/2019

3.Cloud technologies, such as Microsoft 365

4.Routers and switches

Firewalls (preferably Fortigate, Palo Alto, Sophos, Cisco ASA or SonicWALL) Virtual environments (preferably VMware) and disaster recovery

Must be comfortable and confident working in a customer-focused environment, able to provide advice and build relationships Any certifications in CompTIA,

Microsoft Server (MCSA/MCSE), Microsoft Cloud, Networking, Draytek, Fortigate and/or Project Management would be advantageous


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Covid-19 / Salary & Benefits


We are actively recruiting this position. All interviews and work requirements will continue to be handled safely, and with the greatest of care, as per the government social distancing guidelines.

The salary is between £25,000 – 35,000 P.A.
depending on level of skills and experience.

Benefits include 23 days holiday increasing to 25 plus all bank holidays, 5% company pension scheme, and excellent training and career development opportunities with full support from colleagues and managers. This includes company-funded certified training courses (e.g. MCSA/MCSE/CCNA/CCNP and more.).


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Benefits


Here are just some of the perks you’ll get as a member of I-Guru

1. Healthcare - premium health, dental, and vision benefits, 401K, FSA

2. Flexibility - Flexible work hours, unlimited vacation, and paid parental leave

3. Meals - Healthy catered lunches, dinners, and drinks on site

4. Fun - Board games, team outings, company parties, and more

5. LifeStyle - Monthly wellness stipend (gym, work-out gear, etc.)


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Trustpilot

Rating Stars

4.3


Chris Cork
Rating Stars

I have my website maintained with I-guru. They've been really good at staying on top of updates and preventing hackers and malware (which we had prior to going with I-guru). I couldn't rate them highly enough — 5 stars!

George Broderick
Rating Stars

I utilized I Guru for eCommerce web development, and their work exceeded my expectations. The high quality of their output prompted me to engage them for digital marketing services as well. I am extremely pleased with both of my experiences. If I ever require web or design development in the future, I can confidently place my trust in them.

Hannah Lewis
Rating Stars

The fees charged by I-Guru for their SEO services are deemed reasonable, considering the substantial value they add. Reflecting on the past six months, they have successfully delivered everything outlined in their initial proposal to us.