We Are Hiring
IT Service Desk Support Engineer – £25000-£35,000 p.a. I-Guru Office, Gosport, Hampshire. £25000 – £35000 per annum + Plus
Excellent benefits I-Guru IT Infrastructure
and Informatics Limited.
A 2nd-3rd Line IT Service Desk Support Engineer is required by a customer-centric
organisation based in Wimborne, Dorset.
Experience providing IT support to customers on a service desk is required.
Get Started
Duties
Provide IT support to clients on the service desk Assist in the planning and management of installation projects Document and update projects and service tickets Skills & Requirements:
Experience working in a 2nd line or 3rd line IT support role, preferably in a client-focused Managed Services (MSP) environment, with strong skills in some or all of the following :
1.CRM/ticketing system
2.Microsoft Server 2012/2016/2019
3.Cloud technologies, such as Microsoft 365
4.Routers and switches
Firewalls (preferably Fortigate, Palo Alto, Sophos, Cisco ASA or SonicWALL) Virtual environments (preferably VMware) and disaster recovery
Must be comfortable and confident working in a customer-focused environment, able to provide advice and build relationships Any certifications in CompTIA,
Microsoft Server (MCSA/MCSE), Microsoft Cloud, Networking, Draytek, Fortigate and/or Project Management would be advantageous
Get Started
Covid-19 / Salary & Benefits
We are actively recruiting this position. All interviews and work requirements will continue to be handled safely, and with the greatest of care, as per the government social distancing guidelines.
The salary is between £25,000 – 35,000 P.A.
depending on level of skills and experience.
Benefits include 23 days holiday increasing to 25 plus all bank holidays, 5% company pension scheme, and excellent training and career development opportunities with full support from colleagues and managers. This includes company-funded certified training courses (e.g. MCSA/MCSE/CCNA/CCNP and more.).
Get Started
Benefits
Here are just some of the perks you’ll get as a member of I-Guru
1. Healthcare - premium health, dental, and vision benefits, 401K, FSA
2. Flexibility - Flexible work hours, unlimited vacation, and paid parental leave
3. Meals - Healthy catered lunches, dinners, and drinks on site
4. Fun - Board games, team outings, company parties, and more
5. LifeStyle - Monthly wellness stipend (gym, work-out gear, etc.)
Get Started